Skip to main content

Use Case

Collect deposits at booking to stop no-shows

For higher-ticket services, require a Stripe deposit at booking time. No-shows drop to near zero. BookIt handles the deposit collection and refunds automatically.

Start Free TrialSee Live Demo

The Problem

What's actually broken

For higher-ticket services — tattoos, hair color, deep tissue massage, longer auto repair — a no-show costs $100-500 in lost revenue and time you can't get back. Manually collecting deposits is awkward (asking for card details over the phone) and customers don't always show up to drop one off in person.

The Fix

How BookIt solves it

BookIt collects a deposit at booking time via Stripe. Customer can't book without paying. If they show up, the deposit applies to the service. If they no-show, the deposit is yours. Cancellation policies are clear and automatic — no awkward conversations.

How it works in practice

  1. 1

    Set the deposit amount per service in your BookIt dashboard ($25 for haircuts, $100 for tattoos, etc.).

  2. 2

    Customer texts to book. BookIt checks availability, then asks: 'A $50 deposit secures this slot — pay here: [Stripe link].'

  3. 3

    Customer pays via Stripe. Booking is confirmed.

  4. 4

    If they show up, deposit credits toward service total. If they no-show within policy window, you keep it. No drama.

Industries that need this most

See how BookIt handles this for your specific business type.

For
tattoo
→
For
med spas
→
For
salons
→
For
massage
→
For
photography
→

Other problems BookIt solves

Most service businesses have more than one of these.

Use case
Stop losing customers when you miss calls
Use case
Stop no-shows from killing your revenue
Use case
Bring back past customers automatically
Use case
Book customers when you're asleep
Use case
Run multiple chairs, rooms, or staff without conflicts

Try BookIt free for 30 days

No credit card. Setup in 2 minutes. Solves this and a lot more.

Start Free Trial →